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HelpDesk/Support IT Support

Desktop Support Technician II: Remote Help Desk Pro

Remote / Online - Candidates ideally in
Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Pomeroy
Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT solutions provider in Wilkes-Barre is seeking an IT Support Specialist to leverage remote tools for technical assistance. You will respond to Help Desk tickets promptly and document recurring tasks. A keen understanding of technology and effective communication skills are essential to interact with users and team members. Ideal candidates have an Associate degree in IT/business and 2+ years of support experience.

This role is key to maintaining operational excellence within the department.
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