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Client-Facing Software Support Analyst

Remote / Online - Candidates ideally in
Chesapeake, Virginia, 23322, USA
Listing for: INIT Innovations in Transportation
Full Time, Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Client-Facing Software Support Analyst — Hybrid Role
A technology firm specializing in transportation solutions is seeking a Customer Support Specialist in Chesapeake, Virginia. This role involves managing customer support requests, troubleshooting issues, and facilitating communication between clients and internal teams. Candidates should possess a Bachelor's degree or equivalent experience along with excellent communication skills. The position offers a hybrid schedule and a comprehensive benefits package including medical, dental, and retirement plans.
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