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Remote CS Ops Lead - Dashboards, Health Scores & Playbooks
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-17
New York, New York County, New York, 10261, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
CRM System
Job Description & How to Apply Below
A leading data security platform seeks a Customer Success professional to develop processes and enhance customer engagement. This role involves documenting SOPs, building dashboards to monitor retention, and training team members. The ideal candidate has 8-10 years of experience in Customer Success within a SaaS environment, strong analytical skills, and familiarity with tools like Tableau and Salesforce. This is a remote role with a competitive salary and comprehensive benefits.
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