Senior Director Commercial Technology Delivery

Senior Director Commercial Technology Delivery (Finance)

Solventum is a healthcare company dedicated to creating breakthrough solutions that improve patient lives and empower healthcare professionals. We pride ourselves on combining technology, compassion, and data science to solve our customers’ toughest challenges.

The Senior Director will lead the delivery and optimization of enterprise commercial technology platforms, ensuring enterprise growth and Commercial Excellence. With a strong foundation in Salesforce, Adobe, Sprinklr, and Cvent, the focus will be on maximizing business value through adoption, license optimization, rationalization of non‑value‑adding tools, and embedding AI and automation into the commercial ecosystem.

• Define and execute a global commercial IT roadmap aligned with BU and enterprise priorities.
• Partner with GBU IT Vice Presidents to understand their business‑unit requirements, priorities, and pain points for marketing, CRM, and technology operations.
• Translate jointly defined needs into architecturally sound, compliant solutions that fit Solventum’s enterprise IT governance model.
• Act as the central coordination point among GBU IT VPs and enterprise IT teams to ensure initiatives are aligned, standardized, and efficiently delivered.
• Reinvent Salesforce usage and optimize the martech stack (Adobe, Sprinklr, Cvent) for adoption, ROI, and integration of AI/automation.
• Partner with GBU IT leaders to ensure enterprise commercial platforms integrate seamlessly with BU‑specific systems.
• Collaborate with the VP IT, Data to ensure commercial IT leverages the unified data platform for trusted, business‑ready insights.
• Define and enforce delivery standards, metrics, and KPIs across all commercial technology implementations.
• Centralize vendor management and technology spend to drive cost efficiency and license optimization.
• Deliver agreed‑upon solutions on time and within budget, monitor outcomes, and continuously adjust based on data and feedback.
• Ensure commercial platforms (Salesforce, Adobe, Sprinklr, Cvent) are data‑enabled, AI‑powered, and fully integrated with the enterprise data mesh (Snowflake).

• Centralized Shared Services:
  Deliver consistent, high‑quality solutions to each business unit.
• Technology ROI & Speed to Value:
  Improve the design, delivery, and adoption of AI, marketing, and CRM platforms to maximize the value of every dollar invested.
• Resource Optimization:
  Free limited BU resources by taking on delivery, governance, and technology management.
• Measurable Business Impact:
  Track and report performance metrics that demonstrate how the shared service increases revenue growth, marketing effectiveness, and customer engagement.

Required qualifications:

• Bachelor’s degree or higher (completed and verified prior to start).
• 15+ years in IT, with at least 7 years leading CRM/Mar Tech ecosystems.
• 7+ years experience leading high‑performing teams.
• Demonstrated success in transforming Salesforce and marketing platforms to drive commercial results.
• Strong experience in customer journey design, digital engagement, and commercial enablement.
• Exposure to AI/automation integration within commercial domains.
• Skilled in leading global teams, balancing growth enablement with cost optimization.

Additional qualifications that could help you succeed:

• Experience in regulated industries (med‑tech, life sciences, healthcare, pharma) preferred.

Remote

May include up to 60% domestically, 10% internationally.

Not included.

Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Solventum offers programs to help you live your best life—physically, mentally, and financially. Competitive pay and benefits are benchmarked against comparable companies.

Your application may not be considered if you do not provide your education and work history, either by uploading a resume or entering the information directly into the application fields.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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