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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-01-17
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A virtual education provider is seeking a Family Technical Support Analyst to provide technical assistance to students and caregivers. The role involves troubleshooting online learning issues, logging calls, and ensuring that users have the necessary support to use the technology effectively. Exceptional customer service skills are required along with experience in a technical support setting. This position is fully remote, offering competitive pay between USD 20 - 22 per hour.
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