DOW - Technical Writer

cFocus Software seeks a Technical Writer to join our program supporting the Department of Defense (DoD). This position is remote. This position requires the ability to obtain a Public Trust clearance.

• Bachelor’s degree in Technical Writing, English, Communications, Information Systems, or a related field.
• 5+ years of experience providing technical writing support for IT or software development programs.
• Experience producing technical, operational, and user documentation.
• Strong writing, editing, and organizational skills.
• Experience working with subject matter experts to translate technical concepts into clear documentation.
• Familiarity with Agile development environments.
• Experience using documentation tools such as Microsoft Word, Visio, SharePoint, or similar platforms.
• Ability to obtain and maintain a DoD CAC and required background investigation.

• Develop, edit, and maintain technical documentation for DSAID systems and services.
• Produce system documentation including user guides, technical manuals, SOPs, and training materials.
• Document system architectures, workflows, interfaces, and data flows in collaboration with technical teams.
• Support documentation for RMF, cybersecurity, ATO, and compliance artifacts.
• Ensure documentation complies with DoD, DMDC, and DHRA standards and style guides.
• Support Agile development by documenting requirements, user stories, release notes, and changes.
• Maintain configuration-controlled documentation repositories.
• Review and edit documentation for accuracy, clarity, consistency, and completeness.
• Support transition-in and transition-out documentation activities.
• Prepare briefing materials, reports, and presentations for Government stakeholders.
• Ensure documentation supports Privacy Act, records management, and Section 508 requirements.
• Coordinate with Program Managers, Systems Analysts, Developers, QA, and Cybersecurity staff.