Secretariat Chief Information Officer

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Job Description - Secretariat Chief Information Officer

About the Organization:
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) is comprised of the Office of the Secretary and its eight departments and divisions, to build a skilled workforce for the Commonwealth, while connecting talent to opportunity, and supporting citizens facing job loss or injury, and ensuring safe workplaces.

About the Role:

The Secretariat Chief Information Officer (SCIO) serves as Авта the senior kamarresponsible strategic leadership, governance, and delivery of all information technology and digital services for EOLWD. The SCIO sets enterprise strategy aligned with the mission, operational priorities, and statutory obligations of EOLWD agencies, while ensuring systems are secure, resilient, accessible, and cost‑effective. Key elements include large‑scale IT modernization initiatives, vendor systems, cybersecurity and risk management protocols, data governance, application development/maintenance, infrastructure, and end‑to‑end services.

This position would be expected to follow a hybrid model of reporting to 100  Street, Boston, Massachusettsfor in‑person days, and work from home days as needed. Schedules are subject to change based on operational needs.

arrows Offers of employment for this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.

Duties and Responsibilities

• Strategic Technology Leadership and

Infrastructure: Develop and implement a technology strategy that supports EOLWD's mission, enhances operational efficiency, and ensures secure technology solutions.

• AI and Data Strategy:
Work with EOTSS to develop and implement AI strategy to democratize access to data and analytics, implement technologies to streamline government offerings and establish robust AI and data governance processes.

• Technological Productization:
Help EOL(age strengthen its offerings to stakeholders by using technology to productize those offerings and improve the stakeholder user experience interacting with our Commonwealth's services.

• Digital Transformation and Automation:
Direct cloud adoption, AI implementation, legacy system transition, and modern application development to enhance EOLWD's technological capabilities and significantly reduce manual workflows performed by EOLWD teams and drive cost, performance, user experience, and business impact improvements.

• Cybersecurity and

Risk Management:

Oversee security policies, risk assessments, and vulnerability remediation to safeguard EOLWD's digital assets.

• Collaboration and Stakeholder Engagement:
Serve as a strategic partner to EOLWD agencies and EOTSS, to facilitate cross‑functional collaboration and innovation.

• Budget and Vendor Management:
Manage IT procurement, contract negotiations, and budgeting to ensure cost‑effective technology investments across a significant technology vendor budget, while identifying and reducing inefficiencies that will allow EOLWD to repurpose investments to drive new initiatives.

• IT Fiscal Budget:
Manage all IT expenses to ensure cost savings and level funding budget goals are maintained year after year.

• Policy and Compliance:
Maintain governance frameworks for cybersecurity, regulatory compliance, data privacy, and internal audits.

• User Training and Workforce Technology

Education:

Lead security awareness programs, cyber risk training, and workforce up leveling of best practices for staff.

Preferred Qualifications

Minimum of 10‑15 years’ progressive IT leadership and management experience.

• Senior level management experience overseeing complex organizations and portfolios.

• Proven ability to execute, implement, and maintain IT strategic initiatives.

• Knowledge of various digital technologies that support business challenges and objectives.

Ability to research various IT solutions, understand future technology needs, make recommendations, and design and implement as appropriate.

• Experience managing…