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AI-First Customer Support Leader; Remote

Remote / Online - Candidates ideally in
Nevada, Story County, Iowa, 50201, USA
Listing for: Puffy
Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Position: AI-First Customer Support Leader (Remote)
Location: Nevada

A leading mattress brand is seeking a Customer Support Manager to architect a scalable, AI-powered support infrastructure. You will manage helpdesk operations and work closely with executive leadership to influence strategic decisions. The ideal candidate will have extensive experience in customer support, a systems-thinking mindset, and strong analytical skills. This is a remote position offering a competitive salary and an array of benefits, including performance bonuses and health insurance.
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