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IT Service Desk Manager – Ops & ITSM

Remote / Online - Candidates ideally in
Costa Mesa, Orange County, California, 92626, USA
Listing for: City of Oxnard
Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
Position: IT Service Desk Manager – 24/7 Ops & ITSM
A municipal government agency in Costa Mesa seeks a Senior Manager of IT Technical Services to oversee the city's IT Service Desk and Customer Support. The ideal candidate will have a Bachelor's degree in a related field and five years of progressively responsible IT Service experience, including supervisory roles. Responsibilities include managing service desk operations, ensuring customer satisfaction, and implementing ITSM processes aligned with best practices.

This position does not offer hybrid or remote work.
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