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Remote IT Business Analyst NGGS & ServiceNow
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-16
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
A leading government IT firm is seeking a remote Business Analyst to provide Tier 1/2 Help Desk Support for the EPA's Next Generation Grant System. This role requires 5-8 years of IT business analysis experience, including Help Desk Support and application operations. The successful candidate will master user roles and use cases, manage help desk tickets, and assist in creating training materials.
A collaborative and independent worker, you will also communicate effectively with clients and team members.
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