Director of Product Design​/Product Design Lead

The company is at the forefront of developing AI-powered platforms aimed at transforming sales processes through innovative solutions. With a focus on building enterprise-grade AI agents, the company aims to enable human-like sales conversations and improve sales lead conversion. Supported by $15M in funding, the experienced team is dedicated to solving complex challenges with a multi-modal approach, indicating significant opportunities for product design and development.

• Architect UX solutions for complex customer challenges, focusing on non-technical GTM users managing AI/human workflows.
• Lead user research and testing to deeply understand customer needs and inform product decisions.
• Define quantitative success criteria for products across multiple dimensions.
• Collaborate with the leadership team to define and refine the product roadmap.
• Operate autonomously while aligning with the technical vision and product goals.
• Stay current with best practices and emerging trends in AI applications to drive innovation.
• Contribute to a culture of sustainable innovation, collaboration, and continuous improvement.
• Manage and grow the Product Design team (Director role only).

• Director of Product Design
• 8+ years of product design experience, particularly in enterprise SaaS.
• Deep interest in the emerging landscape of AI-native products.
• Strong understanding of product design methodologies, modern tooling, and technologies.
• Proficiency in modern design tools like Figma.
• Ability to thrive in early-stage, agile environments and manage ambiguity.
• Excellent communication skills for collaboration with technical and non-technical stakeholders.
• Optional programming experience beneficial.
• Lead Product Designer
• 6+ years of product design experience, particularly in enterprise SaaS.
• Demonstrated interest in AI-native product landscapes.
• Strong grasp of product design methodologies and modern design tools.
• Proficiency in Figma.
• Proven ability to define solutions in early-stage, agile environments.
• Strong communication and interpersonal skills.
• Optional programming experience beneficial.

• Hybrid work environment: 3 days per week in downtown Manhattan office, option for remote work on Wednesdays and Fridays.