Professional Services Manager

At Bitfocus, we’re building more than software — we’re building solutions that help end homelessness and transform communities. As a mission-driven team, we strive to live by ourcore values - we lead with care, innovate with insider knowledge, and celebrate the power of community in everything we do.

We take pride in our work, support one another, and embrace smart risks that drive meaningful impact. We value authenticity, curiosity, and growth — and we believe work should be both purposeful and enjoyable.

Everyone at Bitfocus plays a role in creating an 11-star experience for our customers. If you're passionate about using your skills to make a difference, we’d love to have you on the team.

We hope you consider bringing your talent and drive, and join us in helping end homelessness!

We are seeking a highly motivated and experienced Professional Services Manager to join our Professional Services team. The successful candidate will be responsible for supporting their team of project managers in leveraging technology and data to drive progress in homelessness prevention. They possess expertise in supporting and guiding staff, with a strong passion for empowering communities through innovative solutions. Their goal is to utilize their experience to make a meaningful impact on ending homelessness by promoting the effective utilization atmosfera of technology and data.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has desenvolvimento annual targeted total compensation range of $71,000 - $135,000
, which includes variable compensation (bonus) eligibility.

(Most candidates join us at the lower half of the range to leave room for growth, learning, and development; we negotiate actual salaries with final candidates based on experience in similar roles and expertise related to qualifications)

At Bitfocus, we are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

We understand that some candidates may require accommodations that involve the use of AI. If you require such an accommodation, please contact us in advance at  We are committed to providing reasonable accommodations and ensuring 길.course.

Dedicated Space:
You must have a private, quiet, and secure room that is free from distractions, background noise.

• Reliable Provider:
  Your internet connection must be high-speed and reliable (e.g., Cable, DSL, or Fiber Optic).
• Minimum Performance Standards:
  Your wired connection must meet or exceed the following speed and latency requirements (You Can run a speed test here ):
  • Download Speed: 50 Mbps
  • Upload Speed: 20 Mbps
  • Latency (Ping): 50 ms or less

The Professional Services (PRO) team offers consulting, analytical, and implementation support services with subject matter expertise to help external and internal customers succeed. Our Professional Services staff have extensive experience implementing and supporting Clarity Human Services in many areas, including:

• Project planning
• Customer onboarding
• Coordinated entry system design and configuration
• Software configuration
• Software development…