Microsoft Technical Support Engineer - Shifts - Client Server

Microsoft Technical Support Engineer - Shifts - Client Server

Jobster Manchester, England, United Kingdom

Microsoft Technical Support Engineer (4 day week - shifts) to £40k

Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy.

• Provide comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier
  1) through to more complex resolutions (Tier
  2); act as the primary contact via Teams/Google Meet, email and the ticketing system with ownership through to resolution.
• Carry out administration on M365, Power Platform, Intune, Entra
  
  ID, Windows Server, Windows Desktops and Active Directory; maintain clear and concise documentation, identify recurring issues and contribute to the team’s knowledge base.
• Cover evening and weekend shifts, dedicating around 20% of your time to learning via training modules and gaining certifications.

• Experience in a similar Technical Support / Desktop Support / Service Desk role.
• Strong knowledge of the Microsoft tech stack including Office 365, Intune, Entra
  
  ID, Power Platform, Azure, Windows Server and Windows Desktop.
• Collaborative and pragmatic with great communication and customer service skills.
• Experience working similar night shift patterns.

• Salary up to £40k.
• Pension.
• Healthcare.
• Regular social events.
• Hybrid working.
• Career growth opportunities.

The role has a four‑day working week with various shifts on a weekly pattern, including out‑of‑hours support on weekends (every other). Due to the nature of this shift work you can work from home most of the time, meeting up with colleagues in the office occasionally. Candidates must be commutable within the Manchester / Liverpool area.

Find out more about this Microsoft Technical Support Engineer (Evening and Weekend Shifts) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We are an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.