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Global Service Desk Senior Analyst — Remote

Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: A&O Shearman
Part Time, Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
Position: Global Service Desk Senior Analyst — Flexible Remote
A prestigious law firm based in Belfast is seeking a Global Service Desk Senior Analyst to support internal customers across various locations. This mid-senior level position involves troubleshooting incidents, managing customer requests, and providing technical leadership within the IT department. Candidates should have an IT-related degree or ITIL Foundation, along with strong communication skills and a proactive approach to customer service.

The role offers benefits like flexible working arrangements and a supportive work environment.
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Position Requirements
10+ Years work experience
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