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Technical Support HelpDesk/Support

Remote SaaS Support Specialist — Customer Success

Remote / Online - Candidates ideally in
Holmdel Township, Monmouth County, New Jersey, USA
Listing for: Verisk
Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading data analytics firm in the United States is looking for a SaaS Support Specialist. This role involves providing remote support to customers, creating technical documentation, and gathering feedback to enhance customer software proficiency. Candidates should have proven software support experience, excellent phone and email skills, and adaptability to changing situations. The company values inclusivity and offers a competitive benefits package, including health insurance and a retirement plan.
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