Solutions Consultant

Overview

Why consider this opportunity:

• Salary up to $130,000 per year
• Monthly lifestyle subsidy for financial, physical, and mental well-being
• $1,500 annual Learning & Development allowance for career development
• 6 weeks of PTO plus additional leave days for personal time
• Fully remote working environment with top-spec hardware provided
• Generative AI subsidy for access to tools that support your work

• Act as the key technical partner for Account Managers and Customer Success Managers during renewal and upsell motions, leading technical deep-dives and product demonstrations
• Maintain an expert-level understanding of the employer's platform, including its architecture and API capabilities
• Design, scope, and validate complex technical solutions, including API integrations with customers' key systems
• Manage critical technical escalations, taking ownership of high-priority issues that require in-depth solutioning
• Create and maintain technical documentation, best-practice guides, and demonstration scripts for the Customer Success team

• Minimum of 3 years in a customer-facing technical role such as Solutions Consultant, Sales Consultant, or Technical Account Manager
• Deep understanding of the cybersecurity and GRC ecosystem, including familiarity with platforms like Service Now and tools like Splunk
• Passion for becoming a subject matter expert on complex software platforms
• Hands‑on experience with REST APIs and comfort guiding customers on implementation
• Strong problem‑solving skills with a structured approach to diagnosing technical issues

• Excellent communication skills with the ability to explain complex concepts to both technical and non‑technical audiences
• Sales acumen and effectiveness in a commercially driven environment
• Collaborative mindset, working well with Customer Success Managers, Support, and Product teams

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.