IAMOnline Portal & Provisioner

IAMOnline Portal & Applications Provisioner

Apply for the IAMOnline Portal & Applications Provisioner role at Texas Health and Human Services.

Date: Jan 7, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

• Functional
  
  Title:
  
  IAMOnline Portal & Applications Provisioner
• Job Title: Systems Administrator III
• Agency: Health & Human Services Comm
• Department: HHS IDENTITY & ACCESS MGMT
• Posting Number: 12266
• Closing Date: 01/21/2026
• Posting Audience: Internal and External
• Occupational Category: Computer and Mathematical
• Salary Group: TEXAS-B-21
• Salary Range: $4,523.16 - $7,253.83
• Pay Frequency: Monthly
• Shift: Day
• Additional Shift: Days (First)
• Telework: Yes
• Travel: Up to 5%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Exempt
• Facility
  
  Location:
  
  AUSTIN
• Job Location City: AUSTIN
• Job Location Address: 701 W 51ST ST
• Other Locations: 255S,255Z,25B,25D,26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1S,681X,682X,781X,782X,784X,CTI,CTM,CTT,CWT,CYB
  10,CYB
  11,ISM,IT,ITS
• MOS Codes: ,,,,8858,17C,17C0,17DX,17S,17SX,181X,182X,1B4X1,1D7X1,255A,255N,255S,255Z,25B,25D,26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1S,681X,682X,781X,782X,784X,CTI,CTM,CTT,CWT,CYB
  10,CYB
  11,ISM,IT,ITS

Located at the Winters-C building in Austin, the Identity & Access Management (IAM) IAMOnline Portal & Applications Provisioner position reports to the Manager, Identity & Access Management/Provisioning. This role is responsible for executing user management and access control for systems and applications, including user provisioning activities and support for the HHS IAMOnline portal, IBM Mainframe, and other HHS information systems, ensuring the maintenance of all necessary controls and documentation.

The position troubleshoots problems for all entities (internal and external to HHS) accessing HHS systems, including software installation and operation, delivers technical direction and assistance for troubleshooting software problems related to access provisioning, formulates logical problem descriptions, and devises optimum solutions. Performs work independently with minimal supervision.

This position processes and analyzes large volumes of system access control information and requests. Requires comprehensive knowledge of the operation of multiple information systems and platforms supported by HHS IAM and resolves issues with computer configurations for numerous users, including external entities. Determines the computer software or hardware needed to set up or alter the system. Analyzes and evaluates existing information technology systems processes associated with software technology planning, development, implementation, system security, and interfaces.

The position provides agency IT security policy analysis and interpretation (including, but not limited to, state and federal legislation and requirements), as well as clarification and implementation of HHS IS Controls for HHS system users as related to user management, access control, user provisioning, and agency, state, and federal compliance. Assists in and implements information systems security administration.

This position is responsible for ensuring that users provisioned to access the confidential data from HHS are legitimate and that the appropriate levels of access are granted, as well as verifying that access to information systems is properly authorized by management, information owners, and/or business owners, as required by agency policy and state and federal statutes. Designs forms and writes instructions for their use.

Analyzes and develops processes and documents used in the execution of enterprise-wide user management and access control functions and activities.

This position communicates daily with all users of HHS information systems at all levels of the organization, including external entities across the state. They also communicate with other technical staff and with vendor staff who support HHS information systems.

Provides analysis, policy interpretation, and enforcement of security access issues for HHS system users. Performs technical and administrative duties associated with granting access to HHS systems and other resources. Designs, modifies, and implements new or revised processes relating to user management and access control to improve workflow and efficiency. Serves as a liaison between HHS Identity & Access Management and provisioning staff in other divisions or agencies.

May analyze, evaluate, and make recommendations concerning existing…