Program Manager; Instructional Design

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Project Management - Instructional Design /

Location:

100% Remote / Contract Duration: 6 Months

• Candidates must provide writing samples or a portfolio link showing their work for review.
• Experience with Adult eLearning/Instructional Design.
• Experience managing/owning projects from start to end.
• Experience working in ambiguous environments with very little direction.

This 6-month, fully remote contract role with the company focuses on project management and instructional design within the Customer Experience & Success (CE&S) organization, supporting the Security, Compliance, Identity & Management (SCIM) team. You’ll manage projects, create and update eLearning content, and build training materials that empower engineers to troubleshoot complex security issues.

• Join the company’s CE&S organization and help engineers solve critical security and compliance challenges.
• Design impactful training programs that enable technical teams to protect data and secure hybrid/cloud environments.
• Innovate, create, and make a measurable difference in cybersecurity readiness.

• Design & Develop eLearning Content:
  Create engaging instructional materials and training programs for technical audiences.
• Lead Projects End-to-End:
  Manage projects from planning through delivery, ensuring timelines and quality standards are met.
• Innovate & Adapt:
  Work in an ambiguous environment, think outside the box, and continuously improve processes.
• Collaborate Across Teams:
  Partner with engineers, product groups, and stakeholders to align training with business goals.

• Instructional Design & eLearning Expertise – Experience creating training for adult learners, including writing samples or portfolio links.
• Project Management – Minimum 2 years managing projects from start to finish.
• Customer Engagement – Minimum 2 years working directly with customers or customer-facing teams.
• Technical Awareness – Familiarity with security products and ability to translate technical concepts into learning content.
• Analytical & Creative Thinking – Ability to deal with ambiguity and innovate solutions.
• Experience with SI900 or SC900 products
• Baseline knowledge of predictive structures
• Process improvement experience

This is a Contract position based out of Redmond, WA. 100% Remote.

The pay range for this position is $60.00 - $60.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications:
This position is anticipated to close on Jan 14, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.