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IT Support HelpDesk/Support Technical Support Systems Administrator

Remote 2nd Line IT Support Engineer

Remote / Online - Candidates ideally in
Basildon, Essex County, SS14, England, UK
Listing for: Aspectz
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
An established IT managed service provider in the UK is seeking an experienced IT Helpdesk Support Engineer. In this role, you will provide remote 2nd Line technical support to a growing client base of SMEs. Key responsibilities include guiding users to resolve technical issues and escalating problems to the 3rd Line Team as necessary. Ideal candidates should have problem-solving skills, familiarity with Windows systems, networking knowledge, and experience with Office 365 and anti-virus software.
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