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Senior Technical Support Specialist; Remote, Gorgias

Remote / Online - Candidates ideally in
Surabaya, Indonesia
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Senior Technical Support Specialist (Remote, Gorgias)
A fast-growing e-commerce support company is seeking a Gorgias Technical Customer Service Representative. This remote senior-level role requires a minimum of 1 year of hands-on experience with Gorgias and strong technical support skills. The ideal candidate excels in problem-solving and communication while navigating CRMs. You’ll provide high-level support, analyze customer data, and ensure timely resolution of customer queries. Join us for a collaborative and values-driven work environment with opportunities for career advancement.
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Position Requirements
10+ Years work experience
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