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Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-15
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A federal government IT solutions provider seeks a Helpdesk Manager to lead a Service Desk team providing Tier 1 support. This fully remote role requires expertise in ITIL practices and team management, ensuring compliance with service levels and operational excellence. Ideal candidates will have a Bachelor's degree and extensive experience leading IT teams. Competitive salary of USD $ and a comprehensive benefits package are offered, emphasizing a vibrant and supportive work culture.
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