Emergency Management Coordinator

Emergency Management Coordinator

Join to apply for the Emergency Management Coordinator role at Arizona Public Service - APS
.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise:
Design for Tomorrow, Empower Each Other and Succeed Together.

Summary: APS is looking to add an Emergency Management Coordinator to their team, specifically focused on the Tech Sector. This role supports the Corporate Emergency Management Program with a focus on IT and Cyber Security preparedness and response.

• Develop and maintain emergency management capabilities within technology domains, including the design and implementation of Incident Command Centers and incident management frameworks tailored to cyber and IT‑related events.
• Lead planning, training, and exercise initiatives that strengthen enterprise resilience in cyber and IT security, reporting to the Leader of Corporate Emergency Management with dotted line accountability to the ITECH and Cyber Security businesses.
• Ensure established emergency procedures are documented and maintained, coordinate internal and external drills, and align with corporate objectives.
• Collaborate across APS BUs and with external agencies, organizations, and partners to support integrated emergency response and recovery efforts.
• Serve as the lead for exercise planning, including alignment with Enterprise Risk Management objectives, development of formalized exercise objectives, and coordination and facilitation of planning meetings.

• Standardize and deliver Incident Command System training for IT and Cyber Security staff, manage credentialing, and maintain a unified training calendar across business units.
• Lead and coordinate integrated exercises, ensuring alignment with enterprise risk objectives and using standardized documentation like MSEL and Sit Man.
• Manage enterprise communication plans including incident response workflows, activation triggers, and on‑call scheduling for Incident Command staff.
• Align and maintain ERRP/BCP plans, test and manage communication systems (e.g., radios, satellite phones), and update emergency procedures.
• Drive resiliency initiatives across all phases, oversee CEOC/CEC technology, support JIC implementation, and promote employee preparedness.

• Bachelor of Science or Bachelor of Arts degree in a related field and four (4) years related Emergency Management/Planning experience preferably in information technology.
• In lieu of degree, a high school diploma (or equivalent) and eight (8) years of Emergency Planning experience.
• General knowledge of emergency planning process and procedures.

• Familiarity with Information Technology Infrastructure Library (ITIL) is preferred.
• Demonstrated ability to grasp general IT language systems.
• Ability to navigate and understand technical documentation and IT communications.

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic setup are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:

• APS office based:
  The employee prefers to work most of the time from an APS facility.
• Home based:
  The employee prefers to work most of the time from his/her home.
• Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Mid‑Senior level

Full‑time

Other, Information Technology, and Management

Utilities