SEO Customer Success Manager – Enterprise Accounts

SEO Customer Success Manager – Enterprise Accounts

Hi! We’re Link Graph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we're looking to bring on a client-focused SEO Customer Success Manager – Enterprise Accounts to help us propel our growth.

If you’re smart, ambitious, and passionate about working for a tech company, we want to hear from you! You can find more details on our careers page:

• Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
• Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients.
• Extremely comfortable with technology – you love data and are great with numbers.
• Someone looking for a fast‑paced startup culture to grow in.
• Proactive problem‑solver committed to delivering excellence.
• Highly detail‑oriented – organized to the top.
• Strong written and verbal communication skills, with experience presenting results and recommendations to clients.
• Preferred:
  Willingness to work in Eastern Standard Time (EST).

• Provide the best possible experience for clients, managing and growing your own book of business.
• Serve as the primary point of contact for your portfolio of SEO clients.
• Retain and build relationships with clients, delivering highly analytical reporting of campaign performance and developing strategy where needed.
• Continuously stay updated on the latest SEO trends, updates, and Google algorithm changes to provide actionable, high‑value recommendations.
• Improve workflow and processes to streamline operations and client satisfaction.
• Create upsell and cross‑sell proposals for existing clients.
• Onboard new clients assigned by the sales team.

• Fully remote work within the US.
• Fully covered health, vision, and dental insurance.
• Unlimited PTO.
• Paid parental leave.
• Personal development budget.
• Lasik eye surgery benefit (we’ll pay for you to have perfect vision!).
• Pet health insurance (2 pets per employee).

• Initial screening call with our recruitment team.
• Technical assessment to showcase your skills (if applicable).
• Final interview with our Hiring Manager.
• Offer extended.

We’re committed to fostering a healthy work‑life balance, innovation, and a collaborative, inclusive culture – no matter where you work. We host monthly virtual game days and events, and our team enjoys the flexibility of contributing to charity initiatives of their choice. Remote work doesn’t mean disconnected work.

• Collaborative & Engaged: we’re a tight‑knit team that supports each other and shares knowledge.
• Excellence Driven: we aim for the highest standards, always raising the bar.
• Self‑Starter Mentality: we take initiative and problem‑solve independently.
• Innovative: we embrace change, experiment, and think outside the box.
• Student Mentality: we learn from our mistakes and constantly evolve.

We’re proud of the recognition we’ve received for our growth and commitment to creating a positive, inclusive work environment. Here are just a few of the accolades that highlight our success and culture:

• Nevada’s Top Workplaces - #1 Small Business (Under 150 Employees), Best New Ideas.
• Best Start‑Up Agency (U.S. Search Awards).
• Top B2B Companies (Clutch).
• Inc’s On The Rise and Best Places to Work (Inc. Magazine).
• Great Place to Work Certified (Great Place to Work).