Lead RevOps Strategist & Platform Specialist, Data Center

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY:

Iron Mountain is seeking a highly experienced, proactive, and strategic Lead Rev Ops Strategist & Platform Specialist to join our IMDC Global Services team in the UK or Spain (remote role).

The Lead Rev Ops Strategist & Platform Specialist will serve as the pivotal link between our business strategy and the technical execution of our end-to-end Revenue Operations (Rev Ops) platform. This role is far more than a traditional Business Analyst (BA); it is a "super BA" responsible for the functional design and continuous, strategic evolution of our Salesforce-based Rev Ops ecosystem, spanning Lead-to-Cash.

This role operates under the direction of the Platform Architect and requires a proactive leader who can strategically identify, design, and implement process, automation, and AI solutions to significantly reduce manual input and errors across the organization. The ideal candidate will leverage their deep expertise in business process optimization and the Salesforce platform within the context of complex financial and commercial operations, ideally within the data center or REIT industry.

• Architect Partnership & Strategic Translation :
  Work directly with the Platform Architect to translate the long‑term platform strategy and technical roadmap into detailed, actionable functional requirements and user stories. Serve as the chief translator between holistic business needs across Sales, Finance, and Operations and platform capabilities, particularly for the interdependencies of the Lead‑to‑Cash process.
• Process Optimization & Automation :
  Proactively identify inefficiencies, bottlenecks, and high‑manual‑input areas within current business processes. Design and champion future‑state processes that leverage automation and AI to significantly reduce manual input and errors, driving efficiency, data integrity, and compliance across the organization.
• Lead‑to‑Cash Expertise & Conga Specialization :
  Deeply understand, manage, and optimize the automation across the full revenue cycle, including Account & Contact Management, Opportunity Funnel, Quoting & Contracting, and ultimately Billing & Revenue. Become the primary functional expert for the Conga Quote‑to‑Cash suite (CPQ, CLM, Revenue, and Billing), designing and implementing complex pricing rules, contract automation workflows, and billing schedules within the Conga and Salesforce framework.
• Requirements & Data Governance Ownership :
  Own the full requirements lifecycle, ensuring functional specifications align with the technical design and organizational objectives. Establish and enforce data governance policies and procedures to ensure the accuracy and reliability of all Rev Ops data for reporting and financial purposes.

• Experience : 5+ years of experience in a senior Business Analyst, Solutions Specialist, or equivalent Rev Ops role, with a strong focus on Salesforce implementations.
• Salesforce Expertise :
  Proven proficiency in Salesforce Sales Cloud, Service Cloud, or Platform, including advanced knowledge of declarative automation tools (Flow, Process Builder,…