Senior Project Manager

About the Team

It’s an exciting time in technology, and that buzz is felt throughout Pet Smart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments:
Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in Pet Smart’s success. We have a strategic and actionable plan underway and we are looking for associates who are just as excited about it as we are.

Collaborative Work Environment: At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

This role works in our Phoenix Home Office - visa sponsorship is not available for this role

Sr Project Manager – Merchandising Technology

As a member of the Pet Smart Technology team, this Project Manager will lead initiatives within our Merchandise Technology area. These initiatives include retail functions like pricing, promotions, replenishment, space planning, and category management. This Project Manager will work directly with peer teams, internal business partners, external vendors, and solution integrators to ensure successful delivery of project scope.

• Manage assigned project resources and hold accountable to committed estimates
• Own the assigned project deliverables and outcomes
• Own, facilitate, and direct the appropriate project ceremonies
• Maintain and update project schedules, plans, and/or boards
• Identify project risks, proactively work to prevent the risk event from happening and/or mitigate its impact on the project
• Maintain project fiscal controls and budgetary process requirements
• Own all aspects of project communication
• Operate at subject matter expert level of detail
• Ensure vendor partner deliverables meet Pet Smart’s requirements for time, scope, and quality.
• Maintain and manage cross functional partnerships

• Minimum of 10 years of experience in managing projects within an enterprise-scale organization
• Implementation experience in Waterfall and Agile/Scrum methodologies, and hybrid or modified applications of both
• Strong understanding of the Software Development Lifecycle
• Minimum of 5 years of experience in managing globally distributed teams and vendor partners
• Must have prior work experience involving the implementation of 3rd party software solutions
• Experience with business modeling and requirements management tools

• Microsoft Project
• Microsoft Excel
• Jira
• Confluence
• Diagramming solutions like Microsoft Visio or Lucid Chart
• Project budget and financial management

• PMP designation
• Working within an SAP ERP environment
• Experience with the Retail industry vertical, Retail technology environments
• Bachelor’s Degree

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a…