Software Engineer, Infrastructure

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Acuity

MD is a software and data platform that accelerates access to medical technologies. We help Med Tech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps Med Tech companies get these products to physicians more effectively so they can improve patient care with the latest technology.

We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

The Platform Team is the backbone that keeps product teams shipping quickly and safely. We deliver direct customer value through our cloud capabilities and security and impact internal success through partnerships with application teams and enabling a great development experience.

• Steward core platform services: Implement container orchestration, service mesh, ingress, and secrets management at scale.
• Cross‑functional partnership: Collaborate with Product, Engineering, Data, and Security to deliver external and internal value.
• Harden reliability: Improve observability (logging, metrics, tracing) and automated remediation to increase availability and latency.
• Automate everything: Use infrastructure‑as‑code and configuration management to make systems and processes repeatable, auditable, and secure.
• Scale cost‑effectively: Optimize cluster utilization, autoscaling, and storage/networking to balance performance, reliability, and spend.
• Level‑up developer experience: Build internal tooling, templates, and golden paths that reduce cognitive load and time‑to‑first‑deploy for product teams.
• On‑call & incident response: Participate in a sustainable on‑call rotation, drive post‑mortems, eliminate toil, and reduce MTTR via automation.
• Enable fast, safe delivery: Evolve CI/CD pipelines (build/test/release) and environment strategies (dev/stage/prod).

• 4+ years of experience in software engineering with a focus on infrastructure, Dev Ops, and/or platform engineering.
• Team‑focused mindset with solid collaboration and communication skills, focused on enabling others.
• Pragmatic problem‑solver who communicates clearly, documents well, and thrives in fast‑moving, high‑ownership environments.
• Experience working with cloud infrastructure, specifically Kubernetes.
• Understanding of observability: metrics, logs, traces, and building actionable alerts/SLOs.
• Familiarity with infrastructure‑as‑code tools.
• Some programming experience in at least one modern programming language.
• Awareness of security fundamentals: IAM, workload identity, network policies, encryption, and secrets management.

• Open source contributions.
• Experience with company transitioning from startup to high‑growth.
• Google Cloud Platform.
• Terraform.
• Python, Go, and/or JavaScript (Type Script).
• Building and managing CI/CD systems and developer tooling.

You must have an eligible work permit in the USA or Canada to be considered for this position.

• Ground floor opportunity: Join a high‑growth startup backed by world‑class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning budget: Reimbursements for relevant learning and up‑skilling opportunities.
• Remote work: Full‑remote flexibility for employees in the US plus a work‑from‑home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you freedom to do your best work.
• Paid health, dental, and vision plans: 100% paid health, dental, and vision plans for all employees and 75% paid for dependents.
• Home office stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional team retreats: We meet in‑person multiple times per year for co‑working and social gatherings.
• Parental leave: 6–12 weeks of fully‑paid, flexible parental leave.

We are builders inspired by our mission to expand patient access to cutting‑edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We foster a culture of mentorship and inclusion and welcome new team members who share our values.

Acuity

MD is an Equal Opportunity Employer. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Acuity

MD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.