Technical Account Manager II, Security

Would you like to reduce the risk of API security vulnerabilities and cyber-attacks? Do you want to work with customers to address their greatest needs in API Security? Join our Advanced Technology Group! We work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Technical Account Managers work directly with customers to understand and address their greatest needs in API Security. Our customers rely on our platform to secure their APIs and proactively mitigate attacks. You'll help customers by problem‑solving, being empathetic, thinking creatively, and understanding cybersecurity. You will drive customer impact by mapping APIs, assessing exposure, showcasing attack patterns and indicators of compromise.

• Familiarize yourself with customer environments, requirements, and milestones to help drive value.
• Build and maintain professional relationships with decision‑makers and own the technical relationships with customers.
• Perform technical customer presentations and demos, and identify true‑positive attacks and showcase them to customers.
• Serve as a product and application security SME, supporting customers and communicating technical concepts to various audiences.
• Provide customer feedback to product management on enhancement requests, escalations, and bugs, and support teams as needed.
• Explain features and benefits to customers, while also providing updates on features, bug fixes, and product roadmaps.

To be successful in this role you will:

• Have at least 5 years of experience and a Bachelor’s in Computer Science, Engineering, related field or equivalent.
• Have security knowledge of API vulnerabilities and attacks, including OWASP Top 10 and OWASP API Top 10.
• Demonstrate excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions (specifically API security).
• Understand Application Security Principles and how to apply them in the app development process.
• Have excellent listening skills with the ability to ask probing questions, understand and anticipate the customer's priorities.
• Demonstrate interpersonal skills with the ability to proactively identify technical issues and drive solutions to technical problems.

Flex Base, Akamai's Global Flexible Working Program, is based on the principles that help us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. Flex Base gives 95% of employees the choice to work from home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, helping us find incredible talent virtually anywhere.

We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

At Akamai we provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences, helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while keeping experiences closer to users and threats farther away.

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!