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HelpDesk/Support Technical Support IT Support Systems Administrator

Helpdesk Engineer - Remote IT Support & SLA Lead

Remote / Online - Candidates ideally in
Sheffield, South Yorkshire, S5, England, UK
Listing for: FluidOne
Remote/Work from Home position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading IT service provider located in the UK is seeking an IT Support Technician to provide first point of contact support for clients. The candidate will manage technical incidents, ensuring that IT infrastructure remains operational. Key responsibilities include interfacing with end users via phone and email, resolving technical issues, and maintaining Service Desk documentation. Ideal candidates will have experience in similar roles, strong knowledge of Microsoft systems, and excellent customer service skills.

The position offers various benefits post-probation, including health care and generous holiday entitlement.
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