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Remote Senior Escalation Specialist
Remote / Online - Candidates ideally in
Pennsylvania, USA
Listed on 2026-01-14
Pennsylvania, USA
Listing for:
Harris Computer
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A software solutions provider in Pennsylvania is seeking a Senior Support Escalation Specialist to deliver advanced technical assistance and mentor junior support members. The ideal candidate will have a Bachelor's degree or relevant experience, at least 3 years in customer support, and strong problem-solving skills. This role involves enhancing support processes and may require some travel. Benefits include comprehensive health coverage, employee stock ownership, and remote work options.
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Position Requirements
10+ Years
work experience
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