Systems Engineer; IT@JH Enterprise

Systems Engineer (IT@JH Enterprise)

Join Inside Higher Ed to support Johns Hopkins University and Medicine across all faculty, staff, students, and administrative departments. This role focuses on email technologies such as JH Email Gateway (Cisco Iron Ports), Listserv (Sympa), and Microsoft Exchange hosted on Windows and Linux systems.

Develop solutions based on extensive technical knowledge, influence clients toward innovative integrated solutions. Manage full life cycle of medium to large complex projects that impact critical systems. Project scope can span enterprise‑wide level with impacts on broader customer base.

• Design complex business, clinical, education, or infrastructure solutions by meeting with customers to understand current processes.
• Provide written documentation and diagrams of findings to share with clients and IT colleagues.
• Select infrastructure applications that conform to policies and best practices.
• Develop new methods to improve service processes, performance, and functionality.
• Research, recommend, and implement new technologies.
• Install, configure, and maintain server hardware, operating systems, and infrastructure applications.
• Perform complex system administration, monitoring, tuning, scripting, upgrades, and backups.
• Collaborate on project lifecycle: change management, RFP development, vendor evaluation, testing, and documentation.
• Lead and support email‑related projects such as migrations, upgrades, integrations, and documentation.
• Provide input for internal roadmap planning and infrastructure decisions.

• Bachelor’s Degree.
• Four years related experience.
• Experience substitution per JHU equivalency formula.

• Advanced skills in Automation, Cloud Migration, Directory Services, Operating Software, Scripting, SDLC, Analysis, Configuration, Design, Development, Engineering, Integration.

Starting Salary: $73,300 – $128,300 per year, commensurate with experience.

Remote work – part of the JHU IT@JH Enterprise Directory and Messaging team.

Full‑time, Monday – Friday, 8:30 am – 5:00 pm.

Benefits include health, life, career, and retirement, and a total rewards package. See Benefits Information.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. EEOC Guidance.

The successful candidate(s) for this position will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job‑related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

Johns Hopkins University requires pre‑employment physicals for positions in clinical areas, laboratories, and related work environments to document immune status against Rubella, Measles, Mumps, Varicella, Hepatitis B, and Tdap. Documentation of two MMR vaccines, two Varicella vaccines, or antibody status to these diseases may be required. Vaccinations are provided at no cost in the Occupational Health office.

If you require special assistance or accommodation during the pre‑employment process, contact the Talent Acquisition Office  TTY users, call Maryland Relay or dial 711. For more information on workplace accommodations or accessibility, visit (Use the "Apply for this Job" box below)..