Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-01-14
Salem, Marion County, Oregon, 97308, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, Systems Administrator
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Helpdesk Manager to lead a team of Service Desk Technicians in a fully remote environment. The ideal candidate will have significant experience in IT service management, with a focus on ITIL best practices. Responsibilities include managing Tier 1 support, ensuring SLA compliance, and mentoring staff. The role requires at least 8 years of experience in IT, along with a Bachelor's degree.
This position offers competitive pay and opportunities for professional growth.
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