Customer Success

The Application Engineer designs, builds, and delivers repeatable, high-impact industry solutions on the Seeq platform to accelerate time-to-value for process manufacturers (O&G, Chemicals, Pharma, Power, and related industries). Solutions include use case discovery, solution design, packaging of accelerators/templates, pilot-to-scale delivery, enablement, and lifecycle ownership across customers and partners. Seeq builds advanced analytics software for industrial process data and operates as a remote-first company with a strong culture of collaboration and iteration.

• Author scalable solution components (accelerators, templates, calculators, KPIs, dashboards, workflows) in Seeq Workbench, Organizer, and Data Lab aligned to priority industry use cases and personas.
• Package solutions for reuse with documentation, example datasets, validation plans, and success criteria ready for partner and customer delivery.

• Lead pilots and scale-out projects to validate value, harden solution patterns, and transition to operations with customers and partners.
• Define solution success metrics, value hypotheses, and verification methods; measure and communicate outcomes to stakeholders.

• Connect solutions to enterprise data ecosystems and downstream tools (e.g., OPC UA/OPC HDA; SQL databases, data lakes/warehouses; Databricks; Azure ML; AWS Lambda; Power BI/Tableau) following security, scalability, and performance best practices.

• Partner with Industry Principals, Product Management, and Engineering to align solutions to roadmap, close capability gaps, and influence prioritization.
• Support Product Marketing and Solution Consulting with credible demos, narratives, and GTM assets; assist targeted pre-sales engagements where solution expertise is required.

• Create enablement kits (deployment guides, reference architectures, playbooks) and mentor Seeq partners to scale delivery globally and in local languages.

• Gather field feedback, monitor adoption, and iterate on solution quality, usability, and learnability; contribute patterns into Seeq’s solution library and training content.

• Process manufacturing experience in O&G, Chemicals, Pharma, Power, or related industries; ability to translate operational objectives into analytics-driven workflows.
• Time series analytics proficiency
  , including feature engineering, event/condition detection, asset segmentation, anomaly/quality logic, and KPI design.
• Historian and OT data experience with platforms such as AVEVA PI, IP.21, Delta
  
  V, Wonderware, or GE Proficy.
• Hands‑on Seeq and data skills
  , including creating solutions in Seeq (Workbench/Organizer/Data Lab) and working with Python and SQL for solution logic, automation, and packaging.
• Customer‑facing delivery experience leading pilots/POCs to production; strong value articulation, scope management, and cross-functional alignment.
• Education: Bachelor’s degree (or higher) in Chemical, Mechanical, Electrical, Industrial, or Systems Engineering, Applied Math, Data Analytics, or related discipline— or equivalent relevant experience.

• Industry-specific methods such as batch analytics (pharma), reliability analytics, energy/carbon accounting, APC/optimization exposure.
• Familiarity with cloud/data platforms and modern industrial data architectures (Azure/AWS/GCP, Databricks).
• Experience enabling partner ecosystems and creating reusable delivery assets (templates, playbooks, training).
• Strong technical communication across SME, manager, and executive audiences; proven in demos, workshops, and solution storytelling.

• The employee is regularly required to communicate effectively, work with digital tools, and collaborate across time zones in a remote environment; occasional travel to customer sites, partner locations, or events may be required (typically 10–25%, varying by project portfolio).

• Competitive salary plus bonus incentives
  • $145,000 USD base salary
• Benefits:
  • Generous home office allowance
  • The best co-workers (we've analyzed the data, so we know it's true.)
  • Pet-friendly workspace (your dog will be so happy to have you home)
  • You love your job!

Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas