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Remote IT Help Desk - Tier I Support & Training

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Jobs via Dice
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading IT services company is seeking a Tier I IT Helpdesk professional in Louisville, Kentucky. This role involves providing technical support for inbound events, aiming to resolve most inquiries on first contact. Ideal candidates will have 1-2 years in customer service and familiarity with concepts like A+, CCNA, or Net+. The position offers a flexible work schedule after a training period of 3-4 weeks onsite and includes comprehensive benefits.
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