Bilingual Software Quality Assurance Analyst; remote
Location: Montreal
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Asa Bilingual Quality Assurance Analyst at TELUS Health, you'll spend your days ensuring the quality and reliability of our health technology solutions within an Agile development environment. You'll analyze technical documents, design comprehensive test strategies, execute testing procedures, and collaborate with cross-functional teams including Functional Leads, Business Analysts, Solution Designers, and Developers to identify and resolve issues.
Working in a bilingual environment, you'll contribute to the full software testing lifecycle while mentoring junior team members and supporting the delivery of critical applications that thousands of users across North America rely on.
What You'll Do
Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to gain clear understanding of testing scope
Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases
Apply structured testing techniques to create positive and negative test cases with expected results and test data
Maintain and update test suites based on new or changed functionalities
Prioritize and execute manual test scripts with precision and attention to detail
Report defects, follow up on resolution within established timeframes, and perform retesting
Work closely with QA Leads to report testing progress and raise flags on potential risks to deadlines or quality
Support and peer-review tasks of other QA resources, particularly those with less experience
Provide client support and training when required
Deliver all QA-related tasks according to defined standards and procedures in a timely manner
Collaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technology
What You Bring
Required:
Bilingual proficiency (English and French) - excellent written and oral communication skills
University degree in computer science, mathematics, or related discipline
Minimum 2 years of relevant Quality Assurance experience
Detail-oriented mindset with strong analytical skills
Ability to put yourself in clients' shoes and understand external customer requirements from a testing perspective
Curious, disciplined, and creative approach to problem-solving
Ability to use concepts and data to approach problems in a structured manner
Clear and constructive communication skills with both technical and non-technical stakeholders
Ability to think from users' perspective
Commitment to learning and professional growth
Ability to work effectively in a remote/hybrid environment
Availability to travel within Canada
Assets:
Experience in pension plan administration or financial services industry
Experience using Azure Dev Ops (ADO) for test management and defect tracking
Experience with Selenium and Java
What's In It For You
100% remote work flexibility with optional office access (hybrid mode available)
Full TELUS Health benefits package including pension plan with employer contribution
Paid vacation and wellness days
Performance bonus opportunities
Excellent leadership and mentorship opportunities
Collaborative team environment that values your contributions
Professional development in Canada's leading health technology company
Flexible schedule supporting work-life balance
This is a remote position with the option for in-person attendance in a TELUS Health office, if available in your area. Some travel within Canada may be necessary.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human…
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