Professional, BI Specialist

Job Title:

Professional, BI Specialist

Job Description
** ACCOUNTABILITIES & DELIVERABLES
**** Data Analysis & Insights Generation*
* • Analyze large datasets to identify trends, patterns  and key business insights including maintenance, asset and service delivery data within a Facilities Management (FM) environment.

• Develop actionable insights that drive business decisions and improve operational performance with a focus on maintenance efficiency, asset performance, and supplier outcomes.

• Use statistical techniques, predictive modelling and data mining to enhance reporting accuracy and support preventative maintenance and lifecycle planning.
** Reporting & Visualization*
* • Design and maintain dashboards, reports and scorecards using tools like SQL, Power BI, Looker, Tableau or Excel including outputs derived from CAFM systems.

• Ensure data integrity and accuracy in reporting, aligning with business needs and commercial performance requirements.

• Present insights in a clear and compelling manner to both technical and non-technical stakeholders including operational FM teams and external suppliers.
** Business Problem Solving*
* • Identify root causes of business challenges using data-driven approaches, particularly in relation to maintenance performance, service failures and cost drivers.

• Recommend data-backed solutions to optimize business processes, efficiency and customer experience, supporting improved supplier performance and value for money.

• Work cross-functionally with teams to implement insights-driven strategies across the FM operations, commercial and supplier management functions.
** Performance Tracking & Continuous Improvement*
* • Monitor key performance indicators (KPIs) and provide insights for performance enhancement.

• Support the development of forecasting models to aid decision-making, such as maintenance demand, cost forecasting and resource planning.

• Continuously refine data methodologies to improve the accuracy of insights and reporting ensuring CAFM and maintenance data is effectively utilised.
** Stakeholder Engagement & Collaboration*
* • Engage with key stakeholders to understand data requirements and business objectives.

• Communicate insights effectively to senior management and operational teams to support service performance and commercial decision-making.

• Act as a strategic partner by providing data-driven recommendations for business growth, supplier optimisation and continuous improvement in FM service delivery.
** PERSON SPECIFICATION*
* • 2+ years of experience in data analysis, insights or a similar analytical role, ideally within the Facilities Management (FM), property, or built environment sector.

• Experience working with CAFM systems or maintenance management platforms and extracting, analysing and interpreting maintenance and asset data.

• Proven experience analysing maintenance, service delivery, or operational performance data to support commercial decisions and supplier performance management.

• Demonstrable hands-on experience and/or relevant qualifications in data visualisation tools such as Power BI, Tableau, or Looker with the ability to design and deliver end-to-end dashboards and reports   
• Strong practical experience and/or formal qualification in SQL with proven capability in querying, joining, and manipulating data across multiple datasets to support analysis and reporting.

• Proven understanding of fundamental statistical analytical techniques (Process Analytical skills such as Six Sigma or Prince2 would be advantageous).

• Experience with statistical programming languages such as Python or R is a plus.

• Excellent communication and storytelling skills to convey data insights to technical and non-technical audiences including operational and supplier stakeholders.

• Strong problem-solving skills and attention to detail.

• Ability to develop practical solutions based on outputs of data particularly in an operational or FM context.

• Familiarity with predictive analytics and machine learning techniques is a bonus.

• Microsoft application proficiency, including Excel and PowerPoint.

Location:

UK, Work at Home, GB Language Requirements:

Time Type:

Full time
**…