Senior Technology Delivery Manager

Senior Technology Delivery Manager (UK Home Office)

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As a Senior Delivery Manager you will form part of the leadership team for the Home Office’s immigration and asylum case working service, known as Atlas. Atlas supports over 30,000 business users to casework regular and irregular immigration applications, as well as support Immigration Enforcement and Border Force services. These services support millions of immigration applications and we operate in a highly political and critical area.

This role is specifically to lead delivery streams within the non‑asylum side of the case working service, made up of multiple specific and cross‑cutting products. Atlas is a complex and sizeable service and Delivery Managers will lead development and have supplier management responsibility for their streams, coordinating with their peers to deliver end‑to‑end outcomes in Atlas that work both for their specific business areas and the wider Atlas eco‑system.

The full Atlas delivery team, made up of over 300 digital, data and technology specialists across multiple portfolios and suppliers, are in the process of moving to a product‑centric model with multi‑disciplinary teams responsible for outcomes. Delivery management will be pivotal in helping to achieve this vision.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here:
Working for Home Office Digital.

• Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem‑solving and competing user needs, continuously improving processes and performance.
• Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
• Manage engagement with technical and non‑technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

• Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
• Facilitating teams in the delivery of technology products and services throughout their lifecycle.
• Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
• Identifying, prioritising and managing risks, issues and dependencies.
• Communicating and mediating between technical and non‑technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
• Strong commercial management skills, able to deliver through suppliers, monitoring the performance of suppliers and acting as a point of contact with them.
• Exceptional pension:
  Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
• Flexible working:
  Options include full‑time, part‑time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site).
• Learning and development:
  Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
• Learn more about our Benefits - Home Office Careers.

This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.

Mid‑Senior level

Full‑time

Information Technology, Strategy/Planning, and Project Management

Government Administration and Technology, Information and Media