Online Trading Manager - Marketplace

Marketplace is a key pillar of our strategy to be 'Easily the Most Convenient' grocer, offering customers the opportunity to shop from a broad range of 3rd party products seamlessly on one website and app. The Trading Manager will be responsible for managing on-site content and the customer journey in selected trading events, whilst maintaining the always on trading calendar in the wider team.

• Delivering the onsite trade plan and shaping the customer journey for Marketplace, while collaborating with the Grocery Home Shopping trade team to optimise digital real estate across online platforms in line with customer needs.
• Managing Marketplace trading performance and acting as the key point of contact for category insights, content reviews, and weekly trade updates.
• Using digital analytics tools (such as Adobe) and SEO reporting to inform content decisions, improve visibility, and drive engagement and conversion.
• Planning and executing content updates with Marketplace sellers, fostering strong relationships with the Seller Growth team throughout the product nomination cycle.
• Working closely with the Marketing team to feature hero products across owned and paid channels for weekly trade and seasonal campaigns.
• Partnering with Marketplace operations and the search and browse team to ensure accurate product merchandising and support an expanding product catalogue.
• Building collaborative relationships with digital product and technology teams to enhance capabilities for trade and content delivery, including planning and implementing A/B tests to inform future strategies.
• Contributing to innovation in areas such as Personalisation and Segmentation with the wider Online Trading team to shape future content planning and execution.
• Promoting agile ways of working and leveraging AI-driven insights to generate ideas and improve content strategies.
• Leading, coaching, and developing the Marketplace Trade Executive to support their growth within the role and beyond.

• Previous experience in online trading and a strong understanding of digital commerce.
• Knowledge and experience across both Food and Non-Food businesses.
• Proven ability to use analytics and data insights to inform decisions and drive performance.
• A genuine passion for e-commerce and digital, with at least 5 years' experience in trading and/or content-focused roles.
• Experience working in a commercial environment with a strong customer focus.
• Advanced reporting skills using Adobe or similar analytics tools and supporting platforms.
• Familiarity with agile ways of working and adaptability in a fast-paced environment.
• Experience in managing and developing team members to support growth and progression.