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Technical Support CRM System HelpDesk/Support

Remote CRM Tech Support Specialist

Remote / Online - Candidates ideally in
Pietermaritzburg, 3200, South Africa
Listing for: TalentPop App
Full Time, Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Technical Support, CRM System, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A leading E-Commerce support firm is seeking a Technical Customer Service Representative for a full-time remote position. Responsibilities include providing high-level technical support using Gorgias CRM, analyzing data for customer experience improvements, and ensuring efficient ticket resolution. Candidates should have at least 1 year of experience with Gorgias and strong communication skills.

This role offers growth opportunities, project bonuses, and a collaborative company culture.
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