Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-01-13
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government IT solutions provider is seeking a Helpdesk Manager to lead a team of Service Desk Technicians providing Tier 1 support. This fully remote position requires strong leadership and operational oversight in a 24x7 environment, adhering to ITIL best practices. The ideal candidate will have extensive experience in IT Service Management and the ability to manage remote teams effectively.
Competitive salary of $120,000, with comprehensive benefits included.
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