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Remote Platform Support Lead – Global SaaS Reliability

Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listing for: Saviynt
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Project Manager, Cloud Computing, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software company is seeking a Platform Support Manager to lead their global team responsible for the operational excellence of their SaaS platform. The role includes overseeing technical support teams, driving continuous process improvements, and managing key operational metrics. Candidates should have extensive experience in cloud platforms, team leadership, and a strong communication skill set. This position offers remote work options and is integral to maintaining high service availability for the company's global clientele.
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