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HelpDesk/Support Technical Support

IT Desktop Support Specialist: Windows 11 & Microsoft 365

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mass.gov
Full Time, Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A government agency in Massachusetts seeks an IT Desktop Support Specialist to provide frontline support and ensure smooth onboarding and offboarding processes. The ideal candidate will have solid troubleshooting skills, experience in a Windows 11 and Microsoft 365 environment, and a commitment to excellent customer service. This full-time position includes a hybrid work model, offering both in-office and remote work opportunities.

Salary is set at $60,000 annually.
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