Remote Service Desk Manager – ITIL Leader xOps
Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-01-13
Denver, Denver County, Colorado, 80285, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, IT Consultant
Job Description & How to Apply Below
A governmental IT solutions provider is seeking a Helpdesk Manager to lead a team of Service Desk Technicians, providing Tier 1 support in a fully remote setting. The ideal candidate will have a Bachelor’s degree and extensive experience in IT service management, particularly in ITIL. Responsibilities include managing SLAs, overseeing incident management, and ensuring compliance with best practices. A salary of $120,000 is offered along with a range of employee benefits in a collaborative work environment.
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