Senior Site Reliability Expert; Retail Job Montréal Province de Québec Canada,IT/Tech

Position: Senior Site Reliability Expert (Retail)
Location: Montreal

Are you actively seeking a new opportunity, or simply exploring the market? Either way, you might have just found the right place!

We’re looking for a Senior SRE to join our Lightspeed Retail group in North America, a team responsible for multiple POS systems infrastructure and developer experiences. The team is at the helm of providing a stable, reliable and efficient system to our retailers.

Our team is also dedicated to designing, building, and operating the infrastructure that powers Lightspeed Retail. This platform supports the entire software delivery lifecycle, from CI/CD pipelines to highly available and scalable production environments.

NOTE:

As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

What you’ll be responsible for:

As a member of the Site Reliability Expert team:

Being an active member of the Retail Platform team, where you will be responsible for the observability, scalability and reliability of the Retail Platform.

Designing and implementing Kubernetes clusters for various use cases, ensuring scalability, reliability, and security.

Configuring and managing Kubernetes clusters, including nodes, networking, and storage.

Performing updates to multi-platform Kubernetes clusters in critical production environments

Act as both a subject matter expert and an incident lead during the incident response process

Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development

Obsess over reliability, help teams deliver reliable software

Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and Dev Ops methodologies

Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)

What you’ll be bringing to the team:

A passion for scalability, reliability and observability and a desire to share that passion with others in a positive, solutions-oriented way

Comfortable with leading projects which require coordination and collaboration with other development teams to reach a common goal

A desire to quickly grow your ability to champion process changes in the pursuit of the SRE mandate

Proven track record of driving optimization of cloud services, including, but not limited to data pipelines, storage, databases, caching layer, cores, memory, etc

Understanding different types of SLAs/SLOs and different types of resource contracts, such as reserved instances and savings plans.

Analytical mindset: live by the metrics, deeply understand data and use it to drive technical decisions

Good understanding of Agile development and continuous delivery best practices, software engineering tools, processes, methods and testing

Primary ownership of customer-facing, zero-downtime production environments using the following toolsets:

Major cloud platforms (Amazon Web Services, Google Cloud Platform, Azure)

CI/CD pipelines (Circle

CI, Jenkins, Github, ArgoCD, Helm)

Containers (Docker, Kubernetes, EKS, AKS, GKE & Linux Systems)

Infrastructure as Code (Terraform)

Programming or Scripting languages (Bash, Python, Ruby, Java, Golang, etc.)

Who you are:

You are a problem solver who does not shy away from tackling complexity and critical thinking

You have a strong will to learn, grow and get out of your comfort zone

You have great energy and passion for technology

You can express yourself flawlessly in English

You have strong interpersonal skills

You are a team player and a bar raiser

What’s in it for you:

Join a growing team and help us move to the next level

Amazing benefits & perks, including equity for all Lightspeeders

Constant development of both your skill-set and business acumen with limitless growth opportunities

Lots of autonomy, flexible work culture

Innovation time to explore and learn at work

Shaping the company by joining cultural & technical committees

Tons of growth opportunities into technical or people management roles

Opportunity to join a fast-paced, high-growth company

Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

Lightspeed equity scheme (we are all owners).

Flexible paid time off and remote work policies.

Health insurance.

Contributions to your pension plan - RRSP.

Health and wellness benefit of $500 per year.

Paid leave and assistance for new parents.

Mental health online platform and counseling & coaching services.

Training opportunities to grow your skills and career

Volunteer day.

Fully stacked kitchen (hot and cold beverages, meals served)

Happy hours to build your relationships with colleagues after work


Increase/decrease your Search Radius (miles)



Job Posting Language