LMS Administrator

Genesis
10 is seeking a Learning Management System (LMS) Administrator for an 10-month contract opportunity in Milwaukee, WI. This role is onsite. Compensation: $51.00 - $53.00 per hour, W2, depending on skill and experience level.

Job Description:

Join a team of Learning Management System (LMS) professionals and serve as a Learning Management System (LMS) administrator for Field Learning and Development. Perform day-to-day administration and management of the Docebo LMS in support of field learners at our client, including but not limited to troubleshooting, course management, program builds, assignments, tracking, and reporting. Responsibilities:
Manage and administer content on the current learning management system (Docebo) and supporting technologies in support of Field Learning and Development and key stakeholder requirements. Create and administer processes to streamline the management of LMS content and support the efficiency and effectiveness of the process. Provide exceptional learner support service, handling calls, emails, open tickets, and troubleshooting for field LMS users.

Understand and administer user roles, granting access and role-based user permissions as appropriate. Stay on top of and communicate Docebo enhancements, release schedules, and integration opportunities that impact and enhance our user experience in partnership with digital product partners. Develop and facilitate training on the effective use of the LMS, including in-person/virtual classes, guides/best practices for our LMS experience, and quick how-to guides for other LMS admins.

Maintain LMS system documentation and knowledge articles. Support the creation, maintenance and reporting of metrics via the LMS and other metrics software in support of learning solutions. Partner with division and other home office partners and stakeholders to understand current and future system and support requirements. Collaborate with IT partners on system operations and support. Understand and streamline regulatory requirements.

Understand the capabilities of how the LMS integrates with course authoring tools and other internal platforms to drive a consistent and cohesive learning experience for the end user. Help support Workday when content may need to reside, be assigned, and reported on for field and home office users. Assist with automated assignments to learners based on set criteria and rulesets.

Requirements:
Minimum 1-3 years of experience working in a corporate training organization with responsibility for learning management system administration and support.

Experience with Learning Management Systems, specifically Docebo and Workday.

Experience with SCORM standards, specifically SCORM 1.2 and 2004 (3rd and 4th edition). Strong ability to work independently, problem solve, make decisions, and communicate to all stakeholders and learner-facing roles. Strong analytical skills, with the ability to bring new perspectives and creative solutions while taking a client-first approach. Effective communication and customer service skills. Ability to work effectively with cross-departmental teams.

Desired

Skills:

Familiar with Articulate Suite (Storyline, Rise, Studio). If you have the described qualifications and are interested in this exciting opportunity, apply today! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis
10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis
10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis
10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis
10:
Access to hundreds of clients, most who have been working with Genesis
10 for 5-20+ years. The opportunity to have a career-home in Genesis
10; many of our consultants have been working exclusively with Genesis
10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis
10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color,…