AI Analyst - Hybrid​/Remote

Sponsorship for Work authorization is not available for this position.

The AI Analyst within Administrative Information Technology Services (AITS) acts as a critical bridge between business stakeholders and technical teams, guiding units in understanding AI capabilities and identifying high-value automation opportunities. This role supports the full lifecycle of AI initiatives from use case discovery and requirements definition to solution design, testing, deployment, and ongoing support. The AI Analyst evaluates data needs, translates business objectives into clear functional requirements, and delivers actionable recommendations to ensure successful AI outcomes.

The position also maintains awareness of emerging technologies, contributes to knowledge-sharing efforts, and supports continuous improvement of AI practices across the organization.

• Business Engagement
  • Meet with business stakeholders to provide education on AI capabilities, limitations, and appropriate use cases.
  • Evaluate existing client processes and datasets to identify opportunities for AI solutions to improve efficiency, accuracy, service quality, or decision-making.
  • Assist in determining the level of ROI and development complexity to assess the viability and priority of moving forward with a given solution.
  • Translate technical findings into clear, actionable insights and recommendations for non-technical audiences.
  • Assess data privacy, data sensitivity, and risk considerations for proposed solutions, in collaboration with data privacy and security teams.
  • Provide training, guidance, and support to teams, both internal and external, adopting AI tools and solutions.
  • Track and report on AI project progress, value realization, and performance metrics.
  • Assist in preparing training and evaluation datasets and in validating model outputs with subject-matter experts.
• Solution Design & Implementation
  • Collaborate with data scientists, developers, and business partners to translate business problems into AI functional and technical requirements.
  • Support the design, testing, and deployment of AI solutions.
  • Document AI use cases, workflows, logic, parameters, and expected outcomes in a clear and reusable format.
  • Assist in user acceptance testing, quality assurance, and deployment for new AI solutions, break fixes, or enhancements.
• Governance & Risk Management
  • Help ensure AI solutions comply with company policies, data security, and privacy standards (e.g., FERPA, HIPAA, data classification), and ethical/responsible AI guidelines.
  • Maintain documentation related to governance, model validation, and monitoring efforts.
  • Support incident investigations, risk reviews, and issue triage involving AI systems.
• Support ul>
• Once relevant training and experience have been obtained, support production activities associated with AI solutions. This may require evening or weekend hours, depending on the business criticality of the solution.
• Provide support for testing, configuration, and maintenance needed for scheduled upgrades and outages.
• Serve as a point of contact between business users and technical teams for AI-related questions, issues, and enhancement requests.

1. High school diploma or equivalent.

2. Any one or any combination totaling two (2) years (24 months) from the following categories:

a. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months), Associate's Degree (60 semester hours) equals eighteen months (18 months), 90 semester hours equals two (2) years (24 months), Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

b. Work experience in IT-related functions, such as hardware/software…