Sr. IT Engineer Los Angeles, CA

We believe that investing in people is the most powerful way to drive success—for individuals and organizations alike.

As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s business goals.

Our mission goes beyond skill-building; we're here to empower our partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth.

No matter the team you’re on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you.

To get a better feel for our culture, watch more here .

Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, FL, GA, IL, IN, KS, LA, MD, MA, MI, MO, NV, NH, NJ, NY, PA, OH, OR, TX, VA, WA, WI.

Reporting to the Manager of IT Operations, the Senior IT Engineer will be responsible for improving, scaling, and maintaining InStride’s technology ecosystem across identity, endpoints, SaaS applications, and integrations. This role partners closely with Security, Product & Technology, Legal, and all internal teams to ensure our systems are stable, secure, and aligned with business needs.

The ideal candidate combines deep technical expertise with strong business acumen and cross-functional partnership. They excel at navigating complex, interconnected systems, architecting scalable solutions, and creating a frictionless, secure technology experience for all InStride employees.

To excel in this role, you must bring deep experience operating within a SaaS-first environment and be comfortable navigating complex, interconnected systems. Success requires strong technical judgment, the ability to design scalable and secure solutions, and a structured approach to solving issues across identity, endpoints, and cloud applications. You should thrive in a collaborative environment, communicate clearly with technical and non-technical partners, and approach challenges with a mindset focused on improving systems, reducing friction, and enabling a seamless experience for all InStride employees.

• SaaS First IT Expertise
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  Experience supporting and scaling cloud-based corporate environments. You understand identity flows, automation patterns, integration points, and how to troubleshoot issues across a distributed, modern SaaS ecosystem.
• macOS Administration + Modern Apple MDM
  :
  Hands‑on experience managing macOS devices at scale through an Apple‑focused MDM such as Kandji or Jamf. You have expertise with bash scripts, enrollment workflows, configuration profiles, security baselines, and lifecycle management.
• Okta Administration + SSO/SCIM Integrations
  :
  Operational experience administering Okta as the identity backbone of an organization. You know how to configure OIDC/SAML apps, understand Role‑Based Access Control (RBAC), implement SCIM provisioning with modern RBAC practices, maintain identity/security policies, and build lifecycle automations with Okta Workflows.
• AWS Identity & Access Management (IAM):
  Experience managing identity and access across AWS environments, including IAM roles, policies, permission boundaries, and multi‑account access patterns. Ability to partner with Security and Engineering to maintain secure, scalable access models.
• Cross‑System Troubleshooting & Solutioning
  :
  Ability to diagnose and resolve issues across identity, endpoints, SaaS applications, integrations, and networks. You think in systems, break down complex problems into clear steps, and collaborate cross‑functionally to deliver scalable, long‑term solutions.
• Clear Communication & Business Acumen
  :
  Strong ability to understand business needs, articulate technical considerations, evaluate options, and communicate recommendations clearly across departments.
• Project Management and Execution
  :
  Designs strong project plans, effectively mobilizes…