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Remote Application Support Specialist — Bilingual; FR

Remote / Online - Candidates ideally in
Duluth, Gwinnett County, Georgia, 30155, USA
Listing for: Marsh & McLennan Companies
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Application Support Specialist — Bilingual (FR/EN)
A top-tier insurance firm is looking for a bilingual Help Desk Technician fluent in French and English. In this role, you will review Help Desk tickets, provide technical support, and manage user access to ensure data security. Ideal candidates will have strong knowledge of Agency Management Systems like Applied Epic and experience with tools such as Service Now. A detail-oriented and organized individual will excel in this role, contributing to cross-functional collaboration and enhancing user experience.
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