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Remote IT Incident Manager - Service Desk Lead

Remote / Online - Candidates ideally in
McLean, Fairfax County, Virginia, USA
Listing for: DMI (Digital Management, Inc.)
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading digital services provider in McLean, Virginia is seeking a Help Desk Incident Manager to oversee incident management processes. This role involves leading a team, optimizing workflows, and ensuring efficient resolution of service disruptions. Candidates should possess a Bachelor's degree in IT or relevant field and have at least 5 years of experience in IT support. The successful applicant will collaborate closely with technical teams and ensure high customer satisfaction.

Comprehensive benefits and a commitment to employee well-being are hallmarks of the company.
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