Remote Service Desk Manager: ITIL Lead
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-01-12
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Consultant, IT Support
Job Description & How to Apply Below
A government IT services provider seeks a Helpdesk Manager to lead a remote team of Service Desk Technicians. The ideal candidate will have 8-12 years of IT experience, with a strong focus on ITIL practices, and proven leadership skills in a fast-paced environment. This role ensures compliance with service levels, oversees staffing for 24/7 coverage, and continuously improves incident and problem management processes.
Competitive salary offered at $120,000 per year with various employee perks.
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