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IT Support Technical Support

Senior Digital Banking Support Specialist - Remote

Remote / Online - Candidates ideally in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listing for: Jack Henry & Associates, Inc.
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 48350 - 67869 USD Yearly USD 48350.00 67869.00 YEAR
Job Description & How to Apply Below
A financial technology company is seeking a Technical Support Representative to join its Digital Banking team. The role involves providing day-to-day support and nurturing customer relationships post-implementation. Responsibilities include troubleshooting issues, using case management tools, and ensuring customer satisfaction. Candidates must have experience in financial services, strong communication skills, and be able to work remotely within specified locations. This position offers a salary range of $48,350 to $67,869 based on experience.
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Position Requirements
10+ Years work experience
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